The recent J.D. Power 2025 Canada Customer Service Index--Long-Term (CSI-LT) Study reveals a clear trend: Canadians are keeping their vehicles longer, driving up demand for reliable, high-quality maintenance services. In this environment, Mitsubishi dealerships stand out for their excellence in customer service and overall satisfaction.
According to the study, Mitsubishi dealerships achieved a score of 835 out of 1,000, ranking second among all evaluated brands, just behind Mercedes-Benz. This score reflects the confidence and loyalty Mitsubishi owners place in the quality and reliability of the services provided.
Key figures from the study:
Mitsubishi sets itself apart with exceptional customer service, combining speed, professionalism, and personalized care.
These results confirm that Mitsubishi is not only a reliable vehicle choice, but also a smart decision at purchase. Backed by a solid reputation and service recognized by J.D. Power, choosing Mitsubishi today means investing in a vehicle that retains its value and performance for the long run.
At Coupal & Brassard, we are proud to represent Mitsubishi and deliver superior service to our customers. Our team of experts is committed to:
By choosing Mitsubishi and Coupal & Brassard, you choose a vehicle that holds its value, provides long-lasting performance, and benefits from customer service recognized by J.D. Power.
With this top-tier ranking, selecting Mitsubishi for your next vehicle is a smarter, more confident choice than ever--delivering reliability and peace of mind for years to come.
Don't leave your Mitsubishi's maintenance to chance. Contact Coupal & Brassard to schedule your next service visit and experience why so many Canadian drivers place their trust in Mitsubishi vehicles.
Take this opportunity to explore the lineup and choose your next Mitsubishi--a smart, safe, and sustainable decision.
The Mitsubishi name, logo, product names, feature names, images, and slogans are all trademarks and managed by Mitsubishi Motors Canada.
